To our patients
Hello and Aloha!
We hope this letter finds you and your family in good health. What a crazy few months its been since we’ve last seen everyone. We hope you are all healthy, happy, and staying safe. Around this time we’d be asking everyone what they’ll be planting in their gardens, where’s everyone going for spring break, and who’s going to be catching the biggest fish this summer? Well, we all miss that. We’ve missed hearing about what you, your kids, or grandkids have been up to. All of us here at McDonald Dentistry are looking forward to resuming our normal habits and routines, but we are well aware of some changes that will need to be made in order to ensure the safety of our patients and staff.
This is an unprecedented time in dentistry and we want you to know that we are taking it very seriously. Infection control has always been a top priority for our practice and we hope you have seen this during your visits to our office in the past. These policies are how we ensure we keep both your family and our families safe for the foreseeable future.
We have been following and will continue to follow recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). As a result, here are some changes that you may notice during your next appointment.
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
When you arrive at our office remain in your car and call us for further instructions.
We have hand sanitizer that we will ask you to use when you enter the office and please wear a mask until escorted to your room. You will also find some hand sanitizer in the reception area and other places in the office for you to use as needed.
You may see that our waiting room will no longer offer magazines or our Keurig, since those items are difficult to clean and disinfect.
We will be minimizing traffic in and out of our office to help maintain space to allow for social distancing between patients. Please do not bring guests to your appointments.
Please bring headphones and listening devices if you wish to listen to music during your dental appointment.
We are happy to report we are open and seeing all patients.
We are grateful for your continued confidence in us, and as we look forward to seeing our patients, friends, family and neighbors, please know that your safety is our priority at this time. Additionally, we ask that if you are ill or have any symptoms which may make you contagious, please consider the health of others and let us reschedule your dental appointment. If you have any questions, please contact our office at 360-352-4008.
Why do we ask that patients remain in their vehicle?
Upon arrival to your appointment, we ask that patients remain in their car and to call our office at 360-352-4008. Once your room is cleaned and ready, a staff member will walk out to your car and go through our screening process with you. By remaining in your vehicle, it allows us to limit patient traffic in and out of the office.
Why do we require mouth rinses at the beginning of every appointment?
At the beginning of your appointment a member of our dental team will ask that you rinse with either IOrinse or a hydrogen peroxide mouthwash for one minute. The purpose of this step is to reduce the viral and bacterial loads in your mouth before any procedure.
What steps are we taking between patients to clean rooms?
We take sanitation and disinfecting very seriously. We always have. Each room is thoroughly wiped and sprayed with cleaners approved to kill Covid-19 as well as other bacterial and viral particles. In addition, we have air purifiers in each room as well as UV lights that we use at the end of the day for further disinfecting.
Are we performing staff screenings?
Every morning our staff will enter the building with masks on, and immediately check their temperatures. Furthermore, a list of screening questions are answered. If any member does not pass this test, they are sent home and further action is required before allowing a member of our team to return to work.