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Questions

COVID - 19: FAQ

Why do we ask that patients remain in their vehicle?

Upon arrival to your appointment, we ask that patients remain in their car and to call our office at 360-352-4008.  Once your room is cleaned and ready, a staff member will walk out to your car and go through our screening process with you. By remaining in your vehicle, it allows us to limit patient traffic in and out of the office.

Why do we require mouth rinses at the beginning of every appointment?

At the beginning of your appointment a member of our dental team will ask that you rinse with either IOrinse or a hydrogen peroxide mouthwash for one minute.  The purpose of this step is to reduce the viral and bacterial loads in your mouth before any procedure.

What steps are we taking between patients to clean rooms?

We take sanitation and disinfecting very seriously.  We always have.  Each room is thoroughly wiped and sprayed with cleaners approved to kill Covid-19 as well as other bacterial and viral particles.  In addition, we have air purifiers in each room as well as UV lights that we use at the end of the day for further disinfecting.

Are we performing staff screenings?

Every morning our staff will enter the building with masks on, and immediately check their temperatures.  Furthermore, a list of screening questions are answered.  If any member does not pass this test, they are sent home and further action is required before allowing a member of our team to return to work.

If you have any other questions or concerns, please feel free to contact our office prior to your appointment.

COVID - 19: Text
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